Customer Focus
We recognize that our continued growth and success will be dependent upon our ability to satisfy our customers' needs for excellent products and services. To this end, Synergy will focus on our customers, develop relationships with them, ascertain their needs and find ways to add value in ways which we do not currently offer. Synergy employees at all levels and in all departments will have direct contact with customers, and will foster corporate customer consciousness.

Quality
High quality will be the standard in everything done at Synergy. It will be our goal that our service offerings will be better than that of our competitors in the marketplace. Synergy will be known to all of our customers as the company which provides the highest quality of service. Quality performance will be expected throughout the company, and will be reinforced by the continued pursuit of improvement through employee growth nurturing.

Employee Growth
We will nurture an environment in which all Synergy employees will be encouraged and enabled to grow in skill and knowledge. The Synergy team's capabilities will be enhanced by formal training and education. An open employee forum for ways to improve our performance will exist. Finally, Synergy will cultivate an environment in which everyone participates in the planning and decision making process.